 History 
Chanteclair Travel Agency was founded over 40 years ago in Rio de Janeiro, Brazil and soon became one of the most specialized agencies in the country.
Along all these years Chanteclair has achieved several goals. The company won the bid to be the official agency for Brazilian Ministry of External Relations twice and still holds this account. The focus on total client satisfaction and the constant development of new travel programs has led Chanteclair Travel to a loyal clientele and the continuous increase of corporate accounts.
The philosophy of a “travel company rather than a travel agency” proudly responded to an eager market. Our infrastructure allows us to cover all segments o f travel needs: standard and custom tours and packages, corporate travel solutions, wholesale and retail of airline tickets, hotels, car rental, travel insurance and an array of travel products to better fit the client’s needs, whether individuals, groups or corporations.
It is the combination of high standard customer service and cutting edge technology that makes our company unique and a leader in the travel business, dedicated to assist our clients with the attention they deserve.
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Profile:
Our goal is to prompt assist the corporation’s needs providing pleasant and worriless business trips through customized programs and services. We supply our clients with cost effective airline tickets, hotel reservations, car rental, travel insurance and more, always focusing on the best return for their travel investments.
With our clients in mind and working to exceed their expectations, we promote packages, excursions and cruises to Brazil, Argentina, Chile and several other places in South America, as well as, an array of destinations in the U.S.A. We provide the convenience of a one-stop shopping experience, assisting groups and individuals with customized programs according to the client’s specifications and wishes.
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| Incentive travel is well known as a powerful tool designed to motivate and recognize participants for reaching outstanding levels of performance in support of the company’s goals.
As we offer our clientele many options, from vacation packages to short relaxing trips, we also tailor make special incentive programs that will be suitable to your staff.
Our Consolidation division was created with the sole purpose of distributing the most cost effective airfares, on a wholesale or retail basis. In addition, the interaction with our online booking engine creates more independency for travel professionals.
C-Travel mission statement is to provide better opportunities to non-accredited and independent agencies/agents, offering them the capability of managing their bookings, therefore responding to their clients promptly. It is a strictly business-to-business travel solution that values the travel agencies’ efforts of delivering the best service to their clientele.
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Services:
We are positive that the services we provide will certainly match our clients requests fulfilling their expectations and making their travel arrangements happen in a smooth and efficient way.
At Chanteclair Travel we offer:
- Corporate and Business Travel
- Leisure and Vacation Planning
- Customized Tours and Packages
- Incentive and Group Travel
- Hotels
- Car Rental
- Cruises
- Travel Insurance
Our partnerships with several carriers, major hotel chains, car rental companies and other travel product suppliers enable us to offer the best options to our clientele, following the trends of the ever changing travel market.
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Strengths:
We have been in the market for more than 40 years and during this time we created a stable, reliable and sophisticated image thanks to our focus on the client’s needs and expectations.
- Qualified and experienced staff
An outstanding customer service is always our goal. Customer satisfaction is a balance of becoming fully familiar with preferences and, most importantly, to go the extra mile to get an acceptable alternative when the preference is not available. We are committed to provide our clients with the service they deserve.
- Great prices & exclusive offers
Our business record as well as our stability in the market always allows us to get the best offer available either through the system or other providers. Let us search the market for the most cost effective options, whether for business or personal travel.
We are on line with Sabre – Virtually There ® – which allows our clients to access their reservations through the Internet, as well as print itineraries and electronic tickets, using only their record locator.
It is our philosophy to continually invest in people, technology and partnerships that will enable us to deliver the greatest value to our clients...Value that has endured!
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